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01. 07. 2020 11:07


Employees lose five days a year due to travel delays, says CBI

Workers are wasting over five days of their time a year due to commuting problems, according to a poll conducted by the CBI and Porter Novelli/Opinium.

A survey of 2,000 employees across the UK found that they lost, on average, 2.7 hours a week due to travel disruption or delays. This equates to 125 hours, or over 5 whole days, in the course of a working year.

As part of a new 18-month campaign called The Future of Commuting, the UK’s largest business group is working with KPMG to highlight the need to improve transport infrastructure across the UK, and make commuting greener, more affordable and more reliable for communities across the country.

Workers are wasting over five days of their time a year due to commuting problems, according to a poll conducted by the CBI and Porter Novelli/Opinium.

Matthew Fell, CBI Chief UK Policy Director, says: “As we head into a new year, and a new decade, commuters will be anxious to see what the new Government’s spending commitments will mean for them. 

“Encountering delay and disruption far too often, employees up and down the UK want a cheaper, greener and more reliable commute. 

“This will only be achieved by business and the Government working together to invest and deliver the right infrastructure, and make better use of existing capacity on our networks – from a plan for a more accountable rail system to expanding smart ticketing and promoting flexible working.”

Ed Thomas, Head of Transport at KPMG UK, says: “The election saw a broad consensus between the parties around the importance of transport infrastructure and green investment. 

“However, a number of these issues have been talked about for years and commuters now want to see this talk translate into action. 

“Whether it be developing new models for funding and delivering transport infrastructure in the North and Midlands, simplifying our system of rail fares or determining how government and business can work together to meet the challenges posed by net-zero, transforming the experience of commuters is an area where the UK needs to build some real momentum.”

The calculation is based on the 2019 CBI/Porter Novelli/Opinium survey that found that 2.7 hours per week are lost due to travel disruption and delays when commuting to/from work, and an assumption that on average employees work 46.4 weeks in a given year and therefore lose 125 hours on average. This figure is then adjusted for the number of hours in a day to reach 5.2 days. 


About the CBI

Across the UK, the CBI speaks on behalf of 190,000 businesses of all sizes and sectors. The CBI’s corporate members together employ nearly 7m people, about one third of private sector-employees. With offices in the UK as well as representation in Brussels, Washington, Beijing and Delhi, the CBI communicates the British business voice around the world.  


About KPMG

KPMG LLP, a UK limited liability partnership, operates from 22 offices across the UK with approximately 17,600 partners and staff.  The UK firm recorded a revenue of £2.40 billion in the year ended 30 September 2019. KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. It operates in 154 countries and has 200,000 professionals working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity.  Each KPMG firm is a legally distinct and separate entity and describes itself as such.


About Porter Novelli

Porter Novelli is a global public relations agency born from the idea that the art of communication can advance society. More than 45 years ago, we opened our doors – and people's eyes and minds – for brands driven to make a positive impact. Today, we believe that organizations must find, live and tell their Purpose in order to thrive. Those companies will motivate action, secure loyalty and encourage advocacy — all in service to a healthier bottom line. 


About Opinium:

Opinium is an award-winning strategic insight agency built on the belief that in a world of uncertainty and complexity, success depends on the ability to stay on the pulse of what people think, feel and do. Creative and inquisitive, it is passionate about empowering its clients to make the decisions that matter.


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